Effective Date: August 31, 2026

INTRODUCTION:
Elev8te Labs respects the privacy of website visitors, customers, and research purchasers. This Privacy Policy explains what personal information we collect, how we use and disclose it, and the choices that may be available to you.

By using the Elev8te Labs website, submitting information, or placing an order, you acknowledge the practices described in this Privacy Policy.

SECTION 1 — INFORMATION WE COLLECT
Depending on how you interact with the website, we may collect:
Contact and identification information, including your name, email address, telephone number, billing address, shipping address, business affiliation, and account information.
Order and commercial information, including products viewed or ordered, order value, transaction history, shipping status, support requests, returns, claims, and research-access acknowledgments.
Payment-related information, including payment status, billing details, and transaction identifiers. Full payment-card information is generally collected and processed directly by independent payment providers rather than stored by Elev8te Labs.
Device and usage information, including IP address, browser type, device type, operating system, referring pages, pages viewed, approximate location derived from IP address, timestamps, cookie identifiers, and interactions with the website.
Communications, including information submitted through email, website forms, customer-support requests, wholesale inquiries, or other direct communications with Elev8te Labs.
We ask that visitors and customers not send medical records, treatment information, government identification numbers, Social Security numbers, passwords, or other unnecessary sensitive information.

SECTION 2 — HOW INFORMATION IS COLLECTED
Information may be collected directly from you when you enter the research portal, create an account, place an order, submit a form, contact support, or otherwise provide information.

Information may also be collected automatically through Wix, cookies, analytics technologies, security tools, and other website integrations.

We may receive information from service providers involved in payment processing, fraud prevention, shipping, order fulfillment, website hosting, analytics, or customer support.

SECTION 3 — HOW WE USE INFORMATION
We may use personal information to:
Operate, maintain, secure, and improve the website.
Confirm research-access acknowledgments and purchaser eligibility.
Process, verify, fulfill, ship, and support orders.
Provide order confirmations, tracking information, service messages, and responses to inquiries.
Investigate damaged, incorrect, missing, fraudulent, disputed, or unauthorized transactions.
Maintain business, tax, compliance, accounting, and transaction records.
Detect, investigate, and prevent fraud, misuse, security incidents, and violations of our Terms.
Analyze website performance and understand how visitors use the site.
Provide marketing communications when permitted by law and consistent with your communication choices.
Comply with legal obligations and enforce our agreements.

SECTION 4 — HOW INFORMATION MAY BE DISCLOSED
We may disclose personal information to service providers that perform work on our behalf, including:
Wix and related website-hosting and e-commerce services.
Payment processors and fraud-prevention providers.
USPS and other shipping, delivery, or fulfillment providers.
Email, customer-support, data-storage, analytics, and website-security providers.
Advertising platforms when advertising or measurement tools are enabled.
Accountants, attorneys, insurers, professional advisers, government authorities, or law-enforcement agencies when reasonably necessary or legally required.
Parties involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction.
Service providers may process information under their own terms and privacy policies.

SECTION 5 — SALE AND SHARING OF PERSONAL INFORMATION
Elev8te Labs does not sell personal information in exchange for money.

If analytics or advertising technologies are enabled, certain device, cookie, and website-activity information may be disclosed to analytics or advertising providers. Some privacy laws may define this activity as “sharing” or targeted advertising even when no money is exchanged.

Where required by applicable law, visitors may be provided with methods to opt out of qualifying sales, sharing, or targeted advertising.

SECTION 6 — COOKIES AND TRACKING TECHNOLOGIES
The website uses cookies and similar technologies to operate essential site functions, maintain security, remember preferences, support shopping and checkout features, measure website activity, and, when enabled, support advertising.

Cookies may include:
Essential cookies required for the website to function.
Functional cookies that remember settings and preferences.
Analytics cookies that help measure website traffic and performance.
Advertising cookies that may help measure campaigns or provide relevant advertising when such tools are enabled.

Where available, visitors may manage non-essential cookie choices through the website’s cookie banner or through browser settings. Blocking cookies may prevent portions of the website from functioning properly.

SECTION 7 — THIRD-PARTY WEBSITES AND DOCUMENTS
The website may contain links to third-party services, including Google Drive documents, social-media platforms, carriers, payment providers, or external websites.

When you follow a third-party link, that provider may collect information according to its own privacy policy. Elev8te Labs does not control and is not responsible for third-party privacy, security, or data-handling practices.

SECTION 8 — DATA RETENTION
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, operate the business, maintain transaction and compliance records, resolve disputes, prevent fraud, enforce agreements, and satisfy legal, accounting, or tax obligations.

Retention periods may differ depending on the type of information and the reason it was collected. Information may be deleted, anonymized, or retained longer when required or permitted by law.

SECTION 9 — DATA SECURITY
Elev8te Labs uses reasonable administrative, technical, and organizational measures appropriate to the nature of the information handled.

No website, electronic transmission, storage system, or third-party platform can be guaranteed completely secure. Elev8te Labs therefore cannot guarantee absolute security or that unauthorized access, loss, misuse, or disclosure will never occur.

Customers are responsible for protecting their account credentials and promptly reporting suspected unauthorized account activity.

SECTION 10 — YOUR PRIVACY CHOICES AND RIGHTS
Depending on your location and applicable law, you may have the right to request:
Access to personal information maintained about you.
Correction of inaccurate personal information.
Deletion of certain personal information.
A portable copy of certain personal information.
Information regarding categories of personal information collected, used, or disclosed.
Opt-out from qualifying sales, sharing, targeted advertising, or certain marketing communications.
Restriction of or objection to certain processing activities.

To submit a privacy request, email elev8telabs@gmail.com with the subject line “Privacy Request.”

We may request information reasonably necessary to verify your identity and protect customer information. Certain information may be retained when required for transactions, fraud prevention, legal compliance, accounting, security, or the establishment and defense of legal claims.

Where required by law, Elev8te Labs will not discriminate against an individual for exercising an applicable privacy right.

SECTION 11 — MARKETING COMMUNICATIONS
You may unsubscribe from promotional emails by using the unsubscribe link included in the communication or by contacting elev8telabs@gmail.com.

Even if you opt out of promotional messages, Elev8te Labs may continue sending non-promotional communications concerning orders, transactions, security, policy changes, or customer-support matters.

SECTION 12 — CHILDREN’S PRIVACY
The website and products are not directed toward children or individuals under 18 years of age. Research access and purchasing require users to be at least 21 years old.

Elev8te Labs does not knowingly collect personal information from children. If you believe a child has submitted personal information, contact elev8telabs@gmail.com so the matter can be reviewed.

SECTION 13 — INTERNATIONAL DATA PROCESSING
The website is operated using service providers that may process or store information in the United States or other jurisdictions.

Privacy and data-protection laws in those jurisdictions may differ from the laws where you reside. Where required, service providers may use legal mechanisms intended to support lawful international data transfers.

SECTION 14 — LEGAL DISCLOSURES
Elev8te Labs may preserve or disclose information when reasonably necessary to comply with applicable law, respond to lawful legal process, protect the rights and security of Elev8te Labs or others, investigate fraud or misuse, enforce agreements, or respond to an emergency.

SECTION 15 — CHANGES TO THIS PRIVACY POLICY
Elev8te Labs may update this Privacy Policy when business practices, legal requirements, service providers, or website features change.

Revisions will become effective when posted with an updated effective date. Visitors should review this page periodically for changes.

SECTION 16 — CONTACT
Questions, privacy requests, or concerns regarding this Privacy Policy may be directed to:

elev8telabs@gmail.com